Google Voice currently provides free PC-to-phone calling within the United States and Canada, and PC-to-PC voice and video calling worldwide between users of the Google+ Hangouts browser plugin (available for Windows, Intel-based Mac OS X, and Linux). The service is configured and maintained by users in a web-based application, similar in style to Google's email service Gmail, or Android and iOS applications on smartphones or tablets. Subscribers in the United States can make outgoing calls to domestic and international destinations. While answering a call, the user can switch between the configured phones. Users can answer and receive calls on any of the phones configured to ring in the web portal. Calls are forwarded to the phone number that each user must configure in the account web portal. It is used for call forwarding and voicemail services, voice and text messaging, as well as U.S. and Google Workspace (G Suite by October 2020 ) customers in Canada, Denmark, France, the Netherlands, Portugal, Spain, Sweden, Switzerland, the United Kingdom and the contiguous United States. phone number to Google Account customers in the U.S. Google Voice is a telephone service that provides a U.S. If a voicemail email can't be delivered to a specified recipient, it's forwarded to super admins so it's not lost.Google Voice running on a browser, Android, and iOS Voicemail email couldn't be forwarded to a super admin. Voicemail Forward Failed (Auto Attendant) If a user gets too many voicemails per hour, email delivery stops. Recipient's account was deleted or suspended.Voicemail Delivery Failed (Auto Attendant)Ĭouldn't deliver voicemail email to a specified recipient. Go to the auto attendant's Transfer the caller section, and add a different person to the Target user's email address field. User's account was deleted or suspended.Voice generates this event for every call when a voicemail isn't made because the list is emptyĬouldn't transfer a call because the specified person can't receive calls. Recipients are over their email limit.Go to the auto attendant's Send to Voicemail section and add different people to the Voicemail recipients field. Recipients accounts were deleted or suspended. Missing Voicemail Recipient (Auto Attendant)Ĭouldn't record a voicemail because none of the specified recipients can get voicemails. To see Auto Attendant log data, click Add a filter Event select one of these values: Event valueĭetails of each time an admin deleted an auto attendantĭetails of each time an admin changes an auto attendant Here are examples on how you can use Voice log event data to troubleshoot. For details, see Troubleshoot Google Voice call quality. Network statistics like latency and jitter. User to whom a number has been assigned or the user whose address is updatedĮmail address of the auto attendant or ring group that receives the voicemail Name of a PBX Service or auto attendant or ring group ID of a PBX Service or auto attendant or ring group The new or updated phone number provisioned to a user New address of the user in case it is updated Shows whether the text was sent to a group or an individual The logged event action, such as Call Placed, Call Transferred, or Number Assigned Phone number that placed a call or sent textĭate and time the event occurred (displayed in your browser's default time zone) Phone number that received a call or text Email address of the user who performed the action
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